Broadvoice Embraces NFV with Metaswitch

Broadvoice has gone live with a multi-state, geo-redundant configuration of Metaswitch Networks’ clustered MetaSphere Multiservice Telephony Application Server (MTAS) in the cloud.

Broadvoice said that it believes that the new model of a fully-virtualized network from Metaswitch provides important scalability, flexibility and cost-efficiency for its services, including cloud PBX and business unified communications functions, alongside existing residential service offerings, with multi-site redundancy and reliability.

“With this further investment in Metaswitch’s world-class technology and support services, we are doubling-down on our success to ensure that we are best positioned for taking advantage of network function virtualization (NFV) while securing our network against potential disasters, including earthquakes,” said Jim Murphy, CEO of Broadvoice. “We are committed to providing a best-in-class communication platform to our channel partners and customers. All of our hosted voice customers have been seamlessly migrated to the new platform, affording them unrivalled redundancy and reliability while giving us the ability to easily flex and scale our services to our customers’ demands, at any location.”

Broadvoice has deployed the MetaSphere MTAS – Metaswitch’s complete call control, unified communications and contact center solution – and the Metaswitch Service Assurance Server (SAS), which gives Broadvoice deep network visibility and continuous diagnostic capabilities. Each of these systems is split across multiple cloud locations, providing highly-available and geographically-redundant network service, ensuring business continuity.

“This deployment really shows that NFV is ready for prime time,” said Al Mitchell, senior vice president of engineering at Metaswitch. “Innovative network operators like Broadvoice are working with our market leading virtual network functions to maintain leadership in a highly competitive business, offering dependable, differentiated and profitable services in the most cost-efficient manner.”