Calix’s SmartMDU to Transform Broadband Providers Service to MDUs

At its customer success and innovation conference this week in Las Vegas, Calix Inc. introduced its trademarked SmartMDU for broadband service providers (BSP) to service multi-dwelling units (MDUs) inside and outside their footprint. When it launches next year, SmartMDU will allow BSPs to deliver cost-effective managed Wi-Fi services to all multi-family apartment buildings.

Calix customers can leverage SmartMDU in seamless conjunction with other managed services on the Calix platform to enable property managers to deliver greater value to tenants. To further optimize the experience for MDU tenants, BSPs can deploy residential managed services to provide individually controlled and personalized tenant broadband experiences.

Broadband providers can choose to deploy Calix SmartBiz to serve small businesses within the MDU property or deliver extended Wi-Fi coverage outside of the MDU property with Calix SmartTown.

Understanding tenants’ increased broadband needs, property managers with SmartMDU will have the option of extending the broadband-inclusive lease agreements used for luxury rentals to the wider MDU market to attract all tenants seeking seamless connectivity. It also will allow BSPs to negotiate longer-term contracts.

SmartMDU will deliver:

  • Zero truck rolls for BSPs thanks to automated self-service options for tenants – SmartMDU will allow property managers to offer automated, self-service options to tenants, who can request service upgrades or value-added services — like advanced network controls with ExperienceIQ — without ever rolling a truck.
  • Easily customizable Wi-Fi solutions enable property managers to serve every type of tenant – MDUs with a mix of residential and commercial units —s uch as a store or café on the first floor — can be accommodated by BSPs with SmartHome and SmartBiz to meet the property manager’s needs.
  • Managed Wi-Fi for IoT and security networks will enhance exceptional subscriber experiences – SmartMDU will provide managed Wi-Fi for IoT (internet of things) systems and security networks for enhanced property management, ensuring automated door locks, temperature control, and cameras stay connected and work seamlessly.

SmartMDU will optimize a BSP’s MDU operations and support services. Integrating Calix Cloud with property management systems will transform how BSPs and property managers automate service delivery to provide exceptional broadband experiences to their tenants, visitors to the property, and the essential IoT devices used to maintain the building and its systems.

Because SmartMDU is integrated for the Calix platform, it will be easy for BSPs to deploy, manage, and support the solution. Calix customers will be able to adopt and launch SmartMDU in weeks rather than months or years to turn up services faster and accelerate time to revenue.

Learn how SmartMDU will revolutionize the MDU broadband market with a managed Wi-Fi solution to optimize the role of the property manager and deliver an unparalleled experience for tenants.