Masergy Rolls Out Omni-Channel Cloud Contact Center
Masergy Communications Inc. has announced the availability of its Cloud Contact Center, which provides an omni-channel system that helps companies transition to a unified...
Cloud-Based UC Adoption Set to Spike
More than half (51 percent) of businesses are expected to adopt cloud-based unified communications by 2020, surpassing premise-based PBX as businesses of all sizes...
ShoreTel Expands UC to the UK
ShoreTel has introduced Connect CLOUD and the ShoreTel Connect Contact Center for CLOUD in the UK.
These unified communications (UC) cloud services are sold through ShoreTel cloud...
Telarus Named Top New Revenue Producer for WOW! Business
Telarus, national distributor of cloud voice and data services and parent holders of GeoQuote, has been named the top producer of new revenue for...
CoreDial Announces PartnerConnex 2017
CoreDial LLC has announced that its annual flagship event, PartnerConnex 2017, will take place April 4-6 at the Pennsylvania Convention Center in Philadelphia.
Now in its...
IntelePeer Launches Atmosphere Communications Platform
IntelePeer has debuted the Atmosphere Communications Platform, combining its enterprise voice services and SIP with its recently acquired cloud contact center offering and its...
CallTower Debuts Synergy, for Cisco-Skype Integration
CallTower has announced a new solution: Synergy.
Synergy delivers interoperability between Cisco CallManager and Microsoft Skype for Business unified communications (UC). Synergy enables businesses to use existing...
FracTEL, WiredIQ Partner on BrainBox
FracTEL is partnering with channel-based WiredIQ to launch the BrainBox hardware solution, which provides a suite of managed services in a single intelligent device.
In addition...
New Rock Achieves Interop for BroadWorks SIP Interface
New Rock Technologies has been formally awarded interop certification for its MX series gateways with the SIP interface for BroadSoft’s BroadWorks cloud-based unified communications...
Broadvoice Adds Native Apple Integration for Mobile Client
Broadvoice has updated its mobile application for Apple iOS, so that Broadvoice calls look and feel just like native cellular calls.
Broadvoice mobile apps for...
