SaaS, Cloud to Return IT Market to Growth
It's been a slow tech market for the last few quarters, but 2014 could start to see the beginnings of a turnaround for business...
8×8 Wins Virtual Contact Center Patent
8x8 has been awarded a new patent related to its virtual contact center technologies.
On December 31, 2013, the U.S. Patent and Trademark Office issued United States Patent...
Windstream Warns Customers of the Imminent Switch to 10-Digit Dialing
Windstream's local telephone customers in the 270 area code (i.e., Kentucky's western counties) will need to dial the area code in addition to the seven-digit telephone...
Carousel Names BT Exec as Video Services Head
Systems integrator Carousel Industries has named BT alum Bill Thompson as vice president of video services.
Thompson joins Carousel from BT Conferencing where, for the...
Lightpath Beefs Up Disaster Recovery Features for Mid-Market VoIP
Lightpath, which provides Ethernet-based communication solutions for New York metropolitan area businesses via channel partners, has announced new functionality to help mid-market and large...
UCaaS Growth Continues, Led by 8X8
Public cloud deployments still account for well over half of unifed communications as-a-service (UCaaS) business suite subscribers, according to third-quarter data from Synergy Research...
Windstream Achieves Platinum Status with Polycom
Bolstering its unified communications bona fides, Windstream been named a Platinum Level Polycom Choice Partner by Polycom.
"It's an honor to achieve Platinum Level -- the highest...
Hosted Contact Centers Show Big Growth
To keep up with consumer expectations, customer care organizations are engaging with clients on multiple channels of interaction, and improving the customer experience by...
Truphone Launches U.S. Sales HQ in NYC and Appoints New Channel Chief
Truphone, which has been actively recruiting SMB-focused channel partners to sell its global mobile recording solutions, today announced the opening of a new office...
TIA Inks Friendship Agreement to Boost Latin America Telecom Development
The Telecommunications Industry Association (TIA) has joined with the Latin American Association of Research Centers and Telecommunication Enterprises in signing an Honorary and Friendship...
