Cloud Concepts has joined Edify’s channel partner program as a master agent.
Cloud Concepts was founded to help businesses navigate and identify the right cloud-based technology for their needs. Edify Huddle unites contact center, unified communications, and real-time communications (CPaaS/API) functionality in a single, cloud-native solution that lets users move seamlessly among channels within one conversation. This frictionless transfer capability gives agents flexibility to serve customers faster and more completely from a single pane of glass.
