CounterPath has expanded the reach of its call center products, which are purpose-built for channel partners. The SaaS-based solution is now available through the CounterPath channel program.
CounterPath’s Bria softphones and Stretto Platform provide a secure, subscription-based offering that overlays with channel partners’ contact center deployments. The combination of Bria and Stretto provides benefits like centralized provisioning, through CounterPath’s Stretto API.
The centrally managed solution, powered by the CounterPath Stretto platform, makes ordering and deploying the solution easy. Stretto is multi-tenanted so partners can manage hundreds to thousands of customer accounts and millions of end-users.