Dialpad Raises $170M; Increases Valuation to $2.2B

Dialpad Inc., an industry leader in AI-powered cloud communications and collaboration, announced today $170 million in funding. The amount raised and valuation of $2.2 billion reflects investor confidence in Dialpad and the increasing importance of a unified approach to business communications. To date, Dialpad has raised $418 million in capital.

ICONIQ Capital leads the funding round which includes participation from Amasia, GV, OMERS Growth Equity, Work-Bench, Section 32 and T-Mobile Ventures. Dialpad will use the funding to invest in the further development and application of native artificial intelligence (AI) throughout its unified platform; hiring talent across data engineering, natural language processing, machine learning and customer-facing roles to support its global growth.

“Dialpad is the world’s most advanced AI-powered communications, collaboration, and contact center platform, providing a customer- and cloud-first solution that enables more efficient and effective conversations,” said Craig Walker, founder and CEO, Dialpad. “This latest round of funding, and increased valuation, showcases Dialpad’s continued momentum and strengthens our dedication to helping companies scale and enterprises thrive in today’s hybrid, work-from-anywhere world.”

Dialpad’s trademarked Communications as a Service (TrueCaaS) offers companies and employees the ability to work smarter from anywhere on any device.

In today’s distributed world, teams need one seamless solution for productive collaboration that avoids the growing phenomenon of “app overload.” Simple to deploy and backed up with Voice Intelligence to create a searchable archive of every call, Dialpad delivers all modes of business communications through a single pane of glass.

The funding round is the latest development in a year of significant milestones for Dialpad including growth, global expansion, partnerships and acquisitions.

For information, go to https://www.dialpad.com/