Extreme Networks, which provides AI automation for networking, named Anisha Vaswani as chief information and customer officer (CICO). Vaswani will report directly to president and CEO, Ed Meyercord.
As CICO, she will develop and implement IT strategy, ensuring that tech investments support business objectives and growth. Vaswani will also focus on driving internal innovation and customer success by acting as “Extreme’s Customer ONE.” In this role, she will test and validate Extreme’s products prior to rollout.
Lastly, Vaswani will oversee customer success initiatives, engaging them to complete successful tech migrations and deliver value-add that prioritizes longterm customer relationships, loyalty and retention.
“At Extreme, we believe technology and customer experience must be seamlessly integrated, which is why we created the CICO role,” said Extreme president and CEO, Ed Meyercord. “Anisha is the perfect candidate to ensure that every innovation enhances the customer journey. Her expertise in cloud adoption, cybersecurity and AI, combined with her track record of driving product adoption, maximizing value and increasing customer lifetime value, will help Extreme continue its journey to becoming a leading SaaS company in our space.”
Previously, Vaswani filled the CIO role with companies such as IDG, Box, Toast, Inc. and Shockwave Medical.
“Extreme is at a pivotal moment, with innovations like Extreme platform ONE set to redefine the future of networking,” said Vaswani. “I’m excited to join a team of visionary thinkers and believe that through relentless innovation and an unwavering focus on our customers, we’ll turn bold ideas into transformative success. Creating customer value is at the heart of everything we do.”
