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Wednesday, February 24, 2021

Fuze Launches WebRTC-enabled UC

Fuze will be expanding its communication and collaboration experience through Fuze Web, eliminating the need to install apps or browser extensions.

Expanding on  integrations with Google and Microsoft products, users can now use the service via any WebRTC-enabled browser. Fuze Web is designed to simplify deployment and accessibility of unified communications across the enterprise ecosystem. It provides single-click functionality, the company said, enabling users to seamlessly move between business apps for calling, chatting, meeting and content sharing without leaving their browser.

It also offers integrated video conferencing and real-time content sharing capabilities with a friction-less “meeting join” flow for guests.

“We feel a level of acceptance has prevailed when it comes to enterprise communications. Most experiences are fraught with delayed meeting starts, heavy administrative complexity and compatibility issues with existing operating systems. Frankly, we don’t think that’s acceptable,” said Derek Yoo, chief product officer, Fuze. “Users will find that Fuze Web is very much an extension of the platform’s user experience that customers have come to know and love, offering 100 percent of the collaboration technology with zero percent of the hassle. We are doing more than giving users the ability to enjoy the full Fuze experience right from their browser. Simply put: We’re eliminating long-held frustrations altogether by removing what has made the process so unsatisfying and inefficient in the first place.”


He added, “Fuze increases the efficiency of communication by combining a simple user experience, an intelligent platform, and third-party enterprise integrations to enhance every conversation and drive workforce productivity. We were the first to re-imagine the way unified communications is defined with the introduction of a user interface that brings together voice, video, and messaging into one unique app, and we are excited to extend this experience for even more users with the development of Fuze Web.”


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