Grandstream Intros Converged UC/IP PBX Appliance for SMBs

Grandstream Networks has launched the UCM6100 series IP PBX appliance, which incorporates advanced voice, video, data and mobility features for the SMB market. It’s available via channel partners and worldwide distribution partners.

Based upon an enhanced version of the open source Asterisk platform, Grandstream’s UCM6100 series is a IP PBX appliance that supports up to 500 users, 60 concurrent calls, six conference bridges and 32 conference participants.

It features Gigabit network port(s) with integrated PoE, up to 50 SIP trunk accounts with flexible call routing control, two to 16 FXO ports for legacy PSTN trunk lines, two FXS ports for fax or analog phones, large 4GB onboard Flash memory for voicemail, electronic fax, call recording, personalized music-on-hold and virtually unlimited peering for multi-site deployment.

Grandstream said that the UCM6100 also has broad SIP interoperability with major Internet telephony service providers and SIP trunk providers, as well as the vast majority of SIP phones and other SIP devices on the market, including Grandstream’s complete line of GXP IP phones and GXV IP multimedia phones and IP video cameras.

The UCM6100 series IP PBX Appliance ranges in pricing from $399-$1,799.

“SMBs are increasingly aware that IP communications is the only road to fully take advantage of various forms of communications applications and UC technologies,” said Alaa Saayed, senior industry analyst for UC at Frost & Sullivan. “IP and open IP standards, such as Asterisk Open Source and SIP, allow businesses to interoperate with a larger array of third-party applications and solutions to foster a true unified multi-media, multi-party and multi-device communications environment for better productivity and end user experience.”

Voice features include a customizable IVR/auto attendant with multi-language voice prompts, call recording, ring group/hunt group, personalized music-on-hold, flexible dial plan, call routing, call queue, intercom/paging, click to dial, call forward, do not disturb, multi-party conferencing and any-to-any voice codec transcoding.

It also has real-time video calling with SIP video phones/smart phones/PCs, integration with SIP video surveillance cameras and door cameras, two-way audio to/from SIP video cameras.

On the data side, it offers voicemail-to-e-mail, fax-to-email, integrated LDAP server for corporate phonebook directory, integrated NTP server, call detail reports (CDR) exportable in various formats and APIs, advanced security and access control, system backup/restore, zero-configuration smart auto-provisioning of endpoints, a Web-based central control panel for real-time system and device management and multi-language support.

Also, it incorporates direct extension calling by road warriors, remote workers or mobile workers using softphone apps on smartphones/laptops and cordless DECT IP phones.

“We’re very impressed with the performance of Grandstream’s UCM6100 series IP PBX appliance,” said Thiago Lima, IT consultant with Brazilian-based TDSiS. “The new solutions-based IP PBX contains a comprehensive feature set that is very easy to setup and manage — allowing resellers and IT staff more flexibility with their time. Unique features we see as very beneficial are the LDAP phone book integration, advanced IVR, call-routing options and advanced troubleshooting tools – all of which are rarely found in such compact IP PBX appliances. With no licensing fees or recurring costs, we feel it’s one of the most affordable and effective IP PBXs on the market.”

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