Granite Launches AccessExpress Platform

Granite Telecommunications, a $1.8 billion provider of communications and technology solutions to businesses and government entities, introduced AccessExpress. This transformative platform streamlines business sourcing processes, helping compare, customize and order connectivity and IT services across multiple locations. This ensures receiving optimal solutions to meet needs.

AccessExpress identifies best SP coverage and pricing options spanning multiple networks, in turn helping make better-informed connectivity decisions via its intuitive user interface. AccessExpress, Granite noted, serves as the ultimate one-stop solution for serviceability, provider comparisons and customized connectivity options, in one place and under customer control.

Leveraging Granite’s industry experience and network of partnerships with the nation’s largest carriers, AccessExpress provides features to address advanced requirements, including:

  • Curated solutions for all business types.
  • Intelligent quoting and product customization.
  • Location-based ordering and custom product profiles.
  • Order management with high-performance API integrations.

“Since our inception over 20 years ago, Granite’s mission has always been to simplify how businesses manage their communications needs through our one-stop shop model,” said Rob Hale, the president and CEO of Granite. “As we have evolved into a technology-driven company, AccessExpress extends this legacy by tackling the industry’s complex sourcing challenges, helping companies stay ahead in today’s ever-changing IT landscape.”

AccessExpress is the latest enhancement to Granite360, Granite’s all-in-one service portal. In 2024, Granite introduced TechExpress and NOCExpress, which offer seamless service ticket management, customizable monitoring dashboards and direct access to a network of skilled technicians. With AccessExpress, Granite360 can deliver a comprehensive, end-to-end solution to guide the customer journey, from initial sourcing, quotes and ordering to continuous monitoring and technical support.

“With the launch of AccessExpress, Granite is delivering more than a quoting and ordering system; we are affirming our commitment to innovation, transparency and unmatched support,” said Adam Weiner, Granite’s SVP of technology. “Granite360 is thoughtfully designed to enhance the entire customer lifecycle, providing valuable insights, customizable features and complete control over network operations.”