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Home Channel Management Jamcracker, Kurmi Team on Cisco HCS

Jamcracker, Kurmi Team on Cisco HCS

Jamcracker and Kurmi Software are teaming to support Cisco HCS Shared Architecture.

The integration of Jamcracker’s self-service ordering and customer on-boarding front-end portal with Kurmi Software Domain Manager will enable service providers to automate the entire process, from self-service ordering to fulfillment to services provisioning and site deployment, the companies said.

“We are excited to partner with Kurmi Software to enable Cisco HCS partners to extend their reach to the SME market for greater revenue generation,” said Mahendra Soneji, vice president of product management and customer success. “This joint solution will allow HCS partners globally to go to market effectively and efficiently.”

Pascal Moindrot, Kurmi Software COO, added: “UCaaS solutions for SMEs offer great opportunities for service providers. On this competitive segment, operational excellence is a must for Cisco HCS partners in order to provide costs savings while offering the best user experience. Customer on-boarding is often a bottleneck due to costs, complexity and delay. The Jamcracker-Kurmi joint solution will provide HCS partners with the best answer: The best-in-class self-service ordering and fulfillment portal integrated with the most powerful services provisioning engine for Cisco HCS.”