Unified communications solutions provider LANtelligence has launched a channel program.
Using a hybrid solution provider/master agency model, LANtelligence has expanded its business by growing a channel of individual sales agents and managed service providers (MSPs) interested in upstreaming their sales of cloud communications solutions. Its portfolio includes ShoreTel, PureCloud by Genesys, VeloCloud and 8×8 solutions.
Partners can access in-house resources across sales engineering, project management, network design and deployment, solution programming, integration and custom software development, field technical resources, training and round-the-clock ongoing support.
“The channel evolution driven by the cloud technology advancement has boosted the UCaaS and CCaaS sales volume, accompanied by larger and more complex installations,” said LANtelligence CEO Martin Tracey. “This has left a gap for solutions delivery in the channel for UCaaS and CCaaS sales. This large gap in the ability to deliver on the design, sale, deployment, integrations and support of these solutions has created a requirement for a new category of provider – the master solutions provider. Since the early days of this evolution, we, being a solution provider, have advocated for the importance of deployment and support capabilities for the cloud solutions in the channel. And today, we see a growing need of such capabilities and expertise to support partners in the channel.”
He added, “We see a fantastic opportunity for our agent and MSP partners in the contact center as-a-service mid-market sector. This is as a space were LANtelligence is focusing its extensive contact center experience and expertise for this new channel. This market offers less competition and bigger payouts for our channel partners.”