Masergy has announced the Masergy Communicator HUB, which offers all contextual information relevant to a call, such as notes, emails and shared documents, via a single screen.
-The HUB instantly captures information from Google Suite, Microsoft Office 365, Salesforce, Twitter and other collaboration applications.
“Masergy’s latest contextual communications innovation, introduces a more productive way of working by instantly displaying difficult-to-locate information, giving employees and guests a streamlined way to collaborate on all relevant call data across any device – (desktops, tablets, and smartphones),” said Dean Manzoori, vice president, Global Cloud Communications, Masergy. “With Masergy Communicator HUB, employees will spend less time trying to connect to information and more time communicating.”
Masergy Communicator HUB is bundled with the company’s Global Unified Communication as a Service (Global UCaaS) solution, to provide integrated business phone services, messaging and presence, audio and video conferencing, screen sharing, file sharing, virtual meeting rooms and more.
Additional features of the enhanced solution include:
- Increased worker productivity by aggregating all omni-channel communication points into one place.
- On-demand collaboration allowing clients to join with WebRTC, video chats or mobile devices.
- Contextual communications that eliminate the need to log-on and search through different applications to find important information relative to each call conversation.
Masergy Communicator HUB is a complimentary upgrade to the company’s Global UCaaS customers.
