Mendix Expands Partner Program, Hires Customer Success VP

Mendix, the enterprise app platform-as-a-service (PaaS) company, has expanded its channel partner program, and also announced that it has hired Paul Zymba as its new vice president of customer success.

The Mendix Partner Program has added access to more resources for onboarding new partners and ensuring their ongoing success, including dedicated partner managers to enable and support partners, development tools like architecture patterns, reusable apps and components and unlimited sandbox environments. It also expanded online training options and an enhanced marketplace to facilitate the ability of partners to monetize their Mendix-based solutions in the Mendix community App Store.

“The expanded partner program reflects our commitment to invest heavily in the support and enablement of our diverse and rapidly growing partner ecosystem,” said Mark Rogers, vice president of business development at Mendix. “Our goal is to help as many partners as possible globally to use, grow and thrive with Mendix as we pioneer the next generation of application delivery.”

Pal Natarajan, CEO of partner Bodhtree, added, “We’re building out our healthcare and life sciences practice with the help of Mendix. Our deep domain knowledge, combined with the rapid development capabilities of the Mendix platform, will help accelerate the delivery of vertical solutions for managing and optimizing key business processes.”

Meanwhile, Zymba joins Mendix after a successful tenure at Veracode, where he was responsible for global professional services, including consulting, customer support, service delivery and customer success management. 

At Mendix, Zymba will have global responsibility for the entire post-sales spectrum, tasked with building out a scalable, high-performing consulting, support and “customer success” organization for maximizing the business impact of the Mendix App Platform.

“It’s thrilling to join a company with such a passionate customer and partner base,” said Zymba. “While Mendix has always enjoyed strong customer satisfaction and retention rates, I look forward to working with all of our customers and our world-class team to take the concept of customer success to the next level.”

Prior to joining Veracode, Zymba held professional services, consulting and operations leadership positions with a variety of companies, including JDA Software, Yantra, Primix Solutions and Cambridge Technology Partners.

“As Mendix is experiencing this tremendous market demand, we are dedicated to delivering truly phenomenal customer experiences,” said Derek Roos, CEO and co-founder of Mendix. “Paul is joining our team at a key time. His extensive experience will be instrumental to creating a thriving user community and helping every customer and partner, new or old, get the most out of Mendix.”

 

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