Mimecast, which offers a global human risk management platform, launched the Partner ONE MSP program. This advancement of its partner program is built to deliver a consistent, scalable partner experience for MSPs by providing partners with support for growing, evolving, differentiating and amplifying their business. It extends a predictable, simplified program with clear requirements and performance-based pathways while also unlocking new partner experiences through MSP APIs, powering stronger go-to-market strategy, complete with new products and pricing.
Mimecast serves over 42,000 customers across 100 countries, and protects 27 million+ end users through its human risk management platform. Partner ONE allows partners to adopt Mimecast’s products into their portfolio and strengthen their offerings to meet customer demand.
Mimecast’s partner platform will allow MSPs to take advantage of various automated processes, including API automation capabilities, third-party market integrations and bulk remediation and action capabilities. The updated partner experience delivers a simple onboarding process, data-driven customer insight and UX via an improved partner portal design. MSPs will also benefit from a streamlined support process and case routing, access to technical team members and senior technical resources.
“In the face of a rapidly evolving cybersecurity landscape, choosing the right security partners is paramount for MSPs – and our revamped program has been curated to support partners in all their needs,” said Stan de Boisset, SVP of WW partner, Mimecast. “MSPs will have the power to offer our best-in-class cybersecurity solutions to their customers while receiving unparalleled support in the form of training opportunities, 24×7 support team access and integration into the Mimecast community.”
The Partner ONE MSP Program brings new, exciting, go-to-market opportunities and experiences that will help enable MSPs to offer Mimecast’s rich platform to their customers.
Key benefits include:
- Support for accelerating growth strategy through performance-based incentives, recognition and rewards.
- Continuous support through the Mimecast Knowledge Hub and 24×7 access to the technical customer support team.
- Integration into the Mimecast community, with access to an exclusive partner forum and Mimecast Maverick community, for collaboration, troubleshooting and knowledge sharing.
- Training opportunities and a multi-level certification program.
- Access to new products, bundles and pricing to drive profitability and value to customer organizations.
