Mitel has announced enhancements to Mitel Performance Analytics (MPA), a unified communications monitoring and management solution.
Included as part of the new release are advanced network testing capabilities, expanded coverage to support MiVoice Connect and added feature integrations for MiVoice MX-ONE.
MPA helps prevent problems with synthetic call tests and diagnostic tools customized for voice and video to quickly pinpoint potential issues.
MPA’s 24/7 proactive monitoring safeguards against downtime and service quality degradation to keep the network running at peak performance. With the ability to manage and predict capacity, IT resources can also be used more efficiently.
MPA is easy to deploy on-site or in the cloud and provides monitoring of both Mitel and multi-vendor systems. The latest release of MPA is now available globally as part of the Mitel Premium Software Assurance subscription and supports a broad range of Mitel solutions including MiVoice Business, MiVoice Office 250, MiCollab and MiContact Center.
Martello is the developer of the software behind the MPA solution and is a Mitel Premier Partner (MPP)
