Ooma AirDial Selected for 3Phase POTS Replacement

The 3Phase independent elevator service company contracted Ooma AirDial as the exclusive POTS replacement solution to recommend to customers. 3Phase maintains 28,000 elevators throughout the U.S..

Ooma – which is known for its smart communications platform – offers AirDial to extend turnkey replacement for the copper-wire POTS lines used by mission-critical equipment such as fire alarm panels, building entry systems, burglar alarms and industrial controls, in addition to elevator phones. AirDial combines a base station with virtual analog phone service and data connection through a wireless network, along with online remote management across multiple accounts that reduce expensive on-site visits and lower incident response time.

3Phase began seeking a POTS replacement solution due to its customers failing annual elevator inspections when the POTS lines supporting in-car emergency phones were out of service. Legacy carriers, eager to get out of the business of providing POTS, were also shocking customers with huge price hikes.

“One customer just told us they’re paying $1,200 a month for a single POTS line and $800 for a second line,” said 3Phase VP, Jeff Sprosty. “We’re gearing up to have Ooma AirDial stocked in all our service centers, with all of our technicians trained on installation, so 3Phase can deliver immediate relief for customers burdened with overpriced and unreliable POTS lines.”

“We’re delighted to help 3Phase relieve the POTS pain point for their customers, who don’t always realize they can save money and increase reliability for their elevator phones with Ooma AirDial,” said Rob Ferrer, SVP of business sales, Ooma. “We look forward to supporting 3Phase as they roll out AirDial across their nationwide network.”

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