Pacnet has enhanced its Wavelength Premium International Private Line (Wave Premium) service thanks to its 100G Asia-Pacific network upgrade. The expanded network capacity provides carriers and service providers higher availability and priority restoration capabilities.
The enhanced Wave Premium service offers customers service level agreements (SLAs) with service credits up to 100 percent of monthly service charges, and will significantly decrease restoration time when a subsea outage occurs, the company said.
“The vast majority of subsea outages are caused by external aggression, not technical defaults or other operational issues and the time required to make repairs results in significant business impact for customers,” said John Garrett, president of carrier services at Pacnet. “With the 100G upgrade, our capacity enables us to offer a resilient, meshed network that provides customers redundancy with multiple routes to the same destinations.”
Compounding the concern of network outages for carriers is customers’ widespread demand for higher capacity. TeleGeography research predicts that Intra-Asia and Trans-Pacific bandwidth will grow at a compound annual growth rate (CAGR) of 77 percent and 50 percent respectively from 2010 to 2016.
Pacnet owns and operates Asia’s largest trans-Pacific and intra-Asia subsea fiber optic cable network, which spans 36,800 kilometers. It connects to cable landing stations and points of presence (PoPs) in Hong Kong, Singapore and Tokyo.