Release 5.0 reinvents PGi’s flagship collaboration solution, which leverages HTML5 and WebRTC technologies. After extensive user testing, GlobalMeet redesigned common web conferencing features including how to join, how to screen-share and how to control audio within a web meeting. Upgrades include one-click access from any browser and device with a consistent, full-featured experience; quality screen-sharing with HTML5 and WebRTC technologies; multi-modal support capabilities with access to 24/7 global support via chat, email or phone; and HD audio meetings via desk phone, mobile phone or softphone.
“Collaboration service providers have to present a user interface (UI) and user experience (UX) that is both intuitive, but can still be scaled to meet the needs of a major enterprises,” said Wainhouse Research senior analyst and partner, Marc Beattie. “A stronger UI, that delivers on a high-quality UX means stronger brand loyalty with end users.”
Patrick Harper, CTO at PGi, added, “PGi is committed to helping IT teams manage enterprise collaboration and to helping users get work done. And the new GlobalMeet delivers on that promise, beautifully. There are many options for collaboration in the market, but PGi has spent the last 25 years obsessing about getting it right for the user. GlobalMeet connects teams with the highest quality, easiest-to-use audio, video and web conferencing solution, while our platform upgrades establish a clear path for the development of additional communications features that will drive enterprise productivity.”