RingCentral has launched the latest update to its mobile-centric, device-agnostic phone solution, RingCentral Office, available via the channel.
Available via channel partners, the new release includes a re-designed mobile app interface and new presence features to show colleagues´ real-time status for availability, to eliminate phone tag or on-hold time. The feature shows the real-time status of co-workers´ extensions (busy or not) across devices, even smartphones and tablets. “Presence helps determine whether now is a good time to call, or if sending a quick text for a later reply is the best option,” the company explained..
It also has a number of administrative enhancements for ease of management, security and efficiency. For instance, it now gives administrators the ability to partition business and personal call logs separately for easy call tracking and phone expense control.
Offering a single business number for integrated voice, text and fax, the new RingCentral app features an updated interface as well for a consistent user experience across the cloud, the PC and mobile apps.
