Ruby, LogMeIn’s Grasshopper Provide Phone Solution to Enterprises

As phone calls surged during the pandemic, the collaboration between Ruby.com, a provider of live virtual receptionist and chat services for more than 13,000 businesses, and LogMeIn’s communication and collaboration tool, Grasshopper, proved critical to many businesses’ survival.

The partnership combines Ruby’s virtual receptionist solution with Grasshopper’s virtual phone system to help businesses capture every opportunity, appear more professional and responsive, while gaining time back in their day to focus on their business. To date, Ruby has more than 600 active customers using Grasshopper.

Businesses have experienced significant shifts in call volume as a result of the pandemic, including more night and weekend activity. Combined with a need to reduce overhead and transition to a mobile infrastructure, Grasshopper’s virtual phone system and Ruby’s 24/7 live answering have proven to be a good solution for hybrid work.

“Businesses want to maintain a professional image that can flex with their needs but also avoid significant investment,” said Michelle Winnett, VP of Partnerships at Ruby. “With LogMeIn’s leadership in mobile communication tools, our customers can take advantage of Grasshopper’s VoIP solution and be able to work from anywhere, all while knowing Ruby is delivering a consistent, compassionate call experience.”

To learn more about Ruby, visit: www.ruby.com

To learn more about LogMeIn’s full Communication and Collaboration portfolio, visit: www.logmein.com