Mitel has expanded its partnership with tech distributor ScanSource, which will now serve as the primary U.S. distributor for all Mitel on-site products.
In addition to holding product inventory, ScanSource will provide sales support, offer both technical and professional support, and manage onboarding, training and certifications.
That said, the company said that Jenne and Ingram Micro continue to play an important part of Mitel’s go-to-market program in the United States and will continue to support their existing Mitel partners.
“Our team of communications professionals have an extensive knowledge of Mitel’s solutions and are providing insight and support to our partners every day on the many ways that Mitel’s solutions can enable them to meet the needs of their end users,” said Buck Baker, co-president, US and Canada, ScanSource. “We are very excited to offer that high level of support, in addition to productivity-enhancing programs, to Mitel’s direct partners. Our goal is the same as theirs – to grow their business and uncover new opportunities. We appreciate having the opportunity to support them.”
The move follows the recent announcement of Mitel’s new global partner program.
“In the rapidly evolving and highly competitive U.S. market, modernizing and simplifying our go-to-market strategy is key to driving growth and expansion for our partners and for Mitel,” said Mike Conlon, vice president of Global Channels at Mitel. “By strengthening our partnership with ScanSource, Mitel partners can take advantage of the speed, simplicity and scale of services available from the market’s premier value-added distributor, while leveraging Mitel’s innovation and technology to support customers and drive growth.”