Sharp Imaging and Information Company of America (SIICA) and ConnectWise, a leading software company dedicated to the success of IT solution providers, have announced a strategic collaboration to deliver on their shared vision of providing secure and efficient managed services through their channel partner networks.
The first deliverable is a managed print security service that offers visibility into print security for Sharp devices.
Today, multifunction products (MFPs) and printers are integral parts of an organization’s document workflows and business processes. As such, they need to be integrated into the organization’s security posture.
Sharp addresses these concerns at a device level by providing a suite of integrated security features, including password management, intrusion detection, firmware attack prevention, optional virus detection and more.
Meanwhile, many customers rely on their IT service providers for broad IT system threat detection, often powered by ConnectWise Security Information and Event Management (SIEM), which centralizes threat visibility and analysis.
Through the strategic collaboration with Sharp and ConnectWise, the new Print Security Service for Sharp MFPs and printers will elevate print security event management to be a full partner in the IT stack, as it captures and analyzes a range of event logs and alerts customers to potential threats using ConnectWise SIEM, which will be monitored 24/7 by ConnectWise’s Security Operations Center.
This information will then be collected and analyzed against an entire ecosystem of threat intelligence feeds, providing feedback and event notification to Sharp channel partners.
The Sharp channel partners will then be able to provide customers with timely notification and mitigation of potential security risks. This new service answers the demand within the office technology dealer community for ways to bridge their print and managed services offerings, while allowing dealers that already offer managed security services to provide greater endpoint coverage and a more complete security solution for their customers.
For more information on Sharp’s business products, visit business.sharpusa.com or learn more at connectwise.com.
