Snom has announced a new standardized template for North American users on the 3CX Communications System.
3CX is a global leader in business communications solutions. The two companies joined forces to simplify Snom’s provisioning process on the 3CX platform, eliminating the need for any customization. This new integration means rapid, easily-managed deployments on 3CX with the latest Snom SIP offerings.
Comprehensive tests accompanied the standardization of the Snom template on 3CX’s communications system. The updated standardized template is available for download via “Updates” within the 3CX Management Console.
Follow these simple steps to provision your Snom D7xx devices on 3CX:
- Phone Provisioning > Options
- Select English (US) for Phone Display Language
- When English (US) is selected, North American-centric settings make the phone’s behavior more conducive for the North American user
During the provisioning process, the phone will automatically upgrade to 10.1.64.17. Once the upgrade is complete, the user can expect the following North American-centric behavior, updated based on customer feedback.
Transfer behavior
In the transfer dial screen, dialing a number and pressing OK or selecting the transfer key would usually blind transfer the active call. Instead, this updated setting allows a typical outbound call with options to safe transfer (“blind transfer”) or an attended transfer.
Hold
When placing an active call on hold, the user will no longer hear the dial tone.
Auto Dial
Auto dialing is set by default to 6 seconds after the last digit is dialed.
Call Waiting
While on an active call and receiving a second call, the new caller information is displayed on the main screen. While still on the active call, you will hear the call waiting tone; however, any action taken on the phone affects the new caller, not the active call.
Provisioning URL
This only applies when using DHCP Option 66, now defaulted to “off.” The values found in the DHCP Options 66 & 67 will now clear after a reboot.
Updated soft key displays when in different call states
- Connected Call – users will now see Conference, Hold, and Transfer
- Call Holding – users will now see Conference, Retrieve, and Transfer
- Incoming Call – users will now see Transfer
Cost-effective and easy to use, the suite of Snom SIP endpoints seamlessly scales from small to enterprise businesses. Snom Americas backs their suite of products with North American-based sales, technical and support teams, as well as industry-leading three-year warranties.
Snom helps business customers upgrade their communication system by offering back-to-business incentives like new lower prices beginning April 1, 2021, trade-in rebates up to $35 per device, and DaaS leasing by CSC Leasing.
Businesses face numerous challenges right now, but affordable and reliable communication shouldn’t be one of them. Snom’s advanced feature set increases employee efficiency, providing the highest customer service and delighting customers.
View the complete list of eligible devices and rebate values here.
