Star2Star has launched several new bundles and products to help companies accelerate their digital transformation.
Star2Star’s new offerings are also designed with the remote workforce in mind, as more businesses embrace this future-forward dynamic in light of the COVID-19 pandemic. The releases include four new bundles suiting a variety of business needs at value prices that, according to Star2Star, are 15 percent to over 220 percent less than competitive offerings with fewer features.
New Bundles
The four new bundles are designed to provide complete solution sets for small to large businesses in any industry.
Each bundle addresses the following needs:
- Professional: End-to-end business essentials for small to large enterprises in need of comprehensive communications and collaboration solutions.
- Collaboration: Enhanced collaboration capabilities plus Digital Fax support. Ideal for small to large enterprises in need of comprehensive collaboration tools.
- Customer Service: Bundle with emphasis on customer service tools such as CRM Integration and Service Insight solutions.
- Contact Center: Bundle enhanced contact center capabilities. Ideal for small to large enterprises in need of comprehensive communications, collaboration, and advanced contact center tools.
New Products
Star2Star’s newest products include a range of remote work-friendly solutions to help businesses overcome the challenges of working during the COVID-19 pandemic.
- Packaged Applications: These include Urgent Notification, Mass Notification, CRM Integration, and Employee Alerts.
- Service Insight: Star2Star’s Service Insight solution provides insights and analytics on how employees are interacting with customers and other internal departments. Enabling management to listen and coach employees, as well as implementing Net Promoter Scoring on calls helps ensure the best customer experience.
- Contact Center: Star2Star’s new and improved full-service contact center solution allows businesses to provide exceptional customer service and support complete with actionable insights.
- Video Meetings: A cutting-edge video conferencing tool that offers seamless video meetings with internal and external guests, right from their browsers.
Star2Star offers a competitive comparison and a never lose price guarantee for customers looking to save money in today’s challenging times.