stc opts for Ericsson Operations Engine Managed Services

Saudi Telecom Company (stc) has selected Ericsson as its managed services provider in Saudi Arabia. As part of the agreement, Ericsson will deploy Ericsson Operations Engine to strengthen stc’s network operations with the latest technology solutions to transform operations to a predictive and proactive automated operation.

Ericsson will deploy its Artificial Intelligence (AI) powered software suite and machine learning tools and capabilities to provide an automated end-to-end managed operations service. The Ericsson Operation Engine will support activities in network operation, IT operations and field support and maintenance for stc’s networks, covering technology domains from the core to access, including 5G.

The suite will empower stc to maintain its network quality at the highest level and deliver the best user experiences via transition towards a data-driven and proactive identification of network and performance issues.

The agreement will enable stc to succeed in its operational efficiency and digitization objectives in support of the Saudi Vision 2030.