T-Mobile and Mitel are offering a fixed-mobile converged solution for SMEs called Cloud & Clear, via both companies’ channel partners.
The new Cloud & Clear service includes a variety of Mitel’s unified communications and collaboration capabilities, combined with T-Mobile’s wireless service, providing a bridge between enterprise and mobile capabilities. For example, Cloud & Clear provides presence across fixed and mobile, one number for fixed and mobile, also for outbound, free calls between all users to enable people to be reached on any device, plus seamless integration of home offices and multiple office locations.
The offer, first rolled out in the Netherlands with other territories to follow if it goes well, will allow customers to migrate their on-premises PBX to the cloud while leveraging their existing phones and investments, both fixed and mobile. The offer includes the ability to integrate the customer’s mobile number from another provider and make it part of the customer’s ring group and dial plan.
Value-added services include Mitel’s Fax2Email, Teleworker, Skills-based routing (ACD), MiContact Center, MiCollab Console, and MiVoice Business Console.