Tech Data Mobile Solutions has enhanced CellManage, its cloud-based portal that centralizes the management of mobile devices. The site intregrates wireless carrier systems, enterprise mobility management (EMM) and corporate IT systems.
The new features include consultative services that guide in establishing mobile programs, policies and processes; remote and onsite device preparation, logistics and training services to achieve optimal productivity from devices; expense management services that reduce costs and efficiently manage the financial aspects of mobile programs; and lifecycle services that decommission and facilitate the trade-in of end of life devices.
“Our new enhancements to CellManage provide resellers with a comprehensive platform that manages asset tracking, billing, deployment and procurement of mobile devices,” said Heather Murray, vice president at Tech Data Mobile Solutions. “CellManage offers solution providers a complete set of management tools and services to increase visibility, reduce costs, and increase efficiency of solution providers’ mobile program. Through CellManage, solution providers can fully leverage an innovative end-to-end solution for mobile devices and activations.”
The portal provides end-to-end procurement and recycling, pre-flight device provisioning, 24/7 technical help-desk support, ongoing expense optimization and departmental cost reallocation to help automate business processes and drive down unnecessary risks and costs associated with managing any mobile environment.
“Tech Data’s VARs and their enterprise clients now have a proven MMS solutions that provides increased visibility, reduced costs, and increased efficiency in the management of their mobile ecosystems,” said Mitch Black, president at MOBI, which helped develop the portal. “CellManage is a valuable brand in the channel and is a complementary addition to Tech Data’s solution provider’s products and services.”
The CellManage portal also provides solution providers with the opportunity to view order history, status and invoices. The portal can be branded or white-labeled to appear as the solution provider’s exclusive site, providing a customized product and end-to-end solution to complete the sale with their end user, while the ability to maintain customer accounts through the portal provides a recurring revenue source through cycling service bills. Additionally, solution providers are in touch with the management of the end user’s account, keeping their business up-to-date with activation renewals.