Tech Data Corporation has unveiled its new Agent365 service, designed to provide resellers with billing, provisioning, management and help desk to support MicrosoftOffice 365 and other Microsoft cloud applications.
Agent365, available immediately in the U.S., enables resellers to transition from the retired Microsoft Advisor program while continuing to receive commissions and outsourced billing, and also remain the partner of record for their customers.
“We believe the market for Microsoft Office 365 is robust, and provides a prime opportunity for our reseller partners to deliver value-added services to their customers,” said Stacy Nethercoat, vice president, cloud, Americas at Tech Data. “With Agent365, resellers are able to bring cloud-based enterprise-grade productivity services to the clouds of organizations of all sizes, leveraging Tech Data’s operational expertise and customer support.”
“We see Agent365 as a natural evolution from Microsoft Advisor, enabling us to continue delivering our customers the benefits of Office 365 while cost-effectively leveraging Tech Data’s operational support,” said Spencer Ferguson, CEO at Wasatch I.T., a provider of managed information technology and network services, and a Tech Data partner. “We look forward to rolling out the program to our customers.”