Telesphere has signed up master agent Telarus to sell its cloud-based unified-communications-as-a-service (UCaaS) portfolio.
Telarus partners now have access to Telesphere’s VoIP, videoconferencing, internet connectivity, WAN management and contact center solutions. Its network has nationwide points of presence (PoPs) and a fully managed, private IP MPLS network that offers private SIP trunking, managed firewalls and support for wireline and mobile convergence.
“We have always had deep admiration for Telarus and their standing as one of the preeminent leaders in the telecom distribution industry.
Telesphere’s expansive and cutting-edge solutions, coupled with Telarus’ strength in the sales channel, will be a win-win for all,” said Telesphere’s director of indirect channel, Skyler Stewart.
Telesphere offers hands-on engineering and sales support, including a Web portal where master agents and their sub-agents can get circuit quotes quickly – often instantly – to build proposals, validate geographic capabilities, check customer tickets and project milestones. It also has round-the-clock live support from two geographically diverse U.S. locations for customer support, and it said that it has a churn rate of less than 1 percent and an average customer life of more than eight years.
“Enterprise businesses are moving their communications services to the cloud for security and mobility, as well as redundancy and collaboration. Telesphere has led the field with its full slate of innovative hosted solutions,” said Telarus vice president of business development Lanny Gray. “Telesphere’s suite of solutions will be an outstanding addition to our portfolio and will provide our partners with a superior, high quality UCaaS option for their clients.”