Telesystem – a communications, collaboration, networking, infrastructure and managed security solutions provider – announced new leadership positions that are designed to “create better pre-sale support for both channel partners and end users.”
Alongside this announcement, the company is also creating a new “Product Development and Design” department that fuses the product-development, business intelligence and sales engineering teams. The new group will focus on studying emerging technology, enhancing the pre-sale experience, providing partners with product-specific experts and resources and improve competitive positioning by providing resources to support R&D processes.
The new group will be led by Director, Seth Gibbs, who formerly served as Senior Manager for the Sales Department. Gibbs has been with the company for five years.
Telesystem is also creating two new leadership positions. It is promoting Ken Mercer as Manager, Channel Strategy, a position in which the 20-year channel veteran will oversee national channel managers, focusing on supporting the company’s eight national master agencies driving market development activities, fostering partner education and recruiting new partners.
At the same time, Telesystem named Brian Buchman as Manager, Channel Sales. Buchman, who is also a 20-year veteran, will lead the regional management team that assists with customer prospecting, proposal support, sales presentations and collaborating to recruit new partners.
Finally, Telesystem announced that Davisha McIntyre will supervise its team of analysts and administrators that assist partners with pricing, proposal generation and order processing. McIntyre will work under the leadership of Alliance of Channel Women Board member Lori Graber, who serves as Telesystem’s Manager, Sales Operations.
All channel leadership positions, meanwhile, will report to Director of Sales and Marketing, Robert Martin.
“This is the next step in our evolution as the market leader in providing intelligent solutions with a managed experience,” said Telesystem EVP and Chief Business Development Officer, Bruce Wirt. “We wanted to create the ultimate pre-sale experience for our partners and customers, giving them not just basic sales collateral, but really providing comprehensive information on how our products can transform the way an organization operates. “
Telesystem provides managed solutions to small, medium, and enterprise customers in all areas on the continental United States, with a low-latency, redundant national network and a back-office support infrastructure. New Telesystem customers are predominantly acquired through the indirect partner channel, centered around the top eight national master agencies.