Toshiba Launches Business VoIP App for Android

Toshiba Telecom has announced a mobile call extension for its hosted VIPedge business communications suite, compatible with Android devices.

The appropriately named Call Manager Mobile for Android lets on-the-go workers take their office calls and instant messages on their Android mobile phones just as if they were at their desks, thanks to IP and VoIP.

The app integrates Toshiba’s IPMobility solution, providing single number reach for both incoming and outgoing calls, meaning users only need to provide their office telephone number to receive calls on multiple endpoint devices. With IPMobility integration, the user is also able to access advanced system calling features, including direct-extension dialing, call transfer, call record and other features.

“Toshiba is devoted to delivering the mobility requested by its Authorized Toshiba Dealers and end-user customers, including some of the largest corporations in America,” said Brian Metherell, vice president and general manager of Toshiba Telecom. “Toshiba’s new UC platform architecture enables Toshiba to rapidly deploy on multiple OS platforms and integrate Toshiba’s other Web-based applications and utilities within a single interface.”

He added, “Simply put, we empower our customers to communicate where, when, how and with whom they would like in the way that is most expedient for them.”

When it comes to features, in addition to existing phone-based presence status, Call Manager Mobile provides XMPP-compatible server integration for enhanced presence state information, accessing Microsoft Exchange Calendar information among other sources. Each VIPedge customer will get his or her own XMPP server instance for an additional level of flexibility and security. In a coming release, Call Manager Mobile will federate with Microsoft Lync and Google Talk, among others.

Call Manager Mobile also supports single and group instant messaging sessions. Multiple simultaneous sessions are supported, enabling users to better communicate with others. Users also have the ability to send broadcast messages.

Incoming calls utilize Toshiba’s VIPedge follow-me feature, which gives users the option for either sequential or simultaneous ringing to the desk phone and mobile phone. For outgoing calls, IPMobility dials through the VIPedge, displaying the office number caller ID. The user has the ability to either dial directly through the VIPedge or have the VIPedge call back the user before making the outbound call in order to avoid mobile network long-distance charges.

Toshiba Telecom also said that Call Manager Mobile will soon be released for Apple iOS devices, Macs and Windows.

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