UJET Inc., a CCaaS 3.0 cloud contact center provider, announced a strategic partnership with MicroCorp, an AppSmart company, and leading national master agent.
With more than 30 years of experience, MicroCorp is the premier master agent for telecommunications, data center, security and cloud services. “MicroCorp represents a large national partner network and is genuinely committed to enabling and empowering the success of its partners,” said Karen Bowman, VP Global Channel at UJET.
This partnership will provide MicroCorp’s advisors full access to UJET’s contact center platform and features, including its unique approach to embeddable experience, enabling businesses to integrate support into their existing mobile experience.
With UJET’s in-app support, businesses can eliminate fragmented, repetitive customer interactions while unifying their customer data for a more intelligent and contextual customer journey. Partners can also access the new UJET Virtual Agent which provides proactive, conversational AI to empower both customers and contact center agents.
UJET’s channel partner program supports strategic business partnerships, master agents and integrators looking to diversify their portfolio, grow their business, and partner with a leader in contact center digital transformation. More information about joining UJET’s channel partner program can be found at https://ujet.cx/partners/.