UJET has announced a strategic partnership with Telarus.
Under the terms of the partnership, Telarus will now be able to leverage UJET’s cloud contact center solutions to further assist innovative global enterprises in unifying their brand experiences and transforming customer journeys to meet the needs of the modern consumer.
The combination of UJET’s ultra-modern cloud contact center solution with the trusted experience and extensive partner network of Telarus helps tech-forward businesses and industries adopt scalable, reliable, and secure customer service tools to eliminate operational silos and create more intelligent and natural customer interactions.
The partnership allows Telarus partners full access to UJET’s contact center products and features, including their unique approach to embeddable experience, enabling businesses to fully integrate support into their existing mobile experience. With UJET’s in-app support, businesses can eliminate fragmented, repetitive customer interactions while unifying their customer data for a more intelligent and contextual customer journey. Partners can also access the new UJET Virtual Agent, which provides proactive, conversational AI to empower both customers and contact center agents.
UJET’s channel partner program supports strategic business partnerships, master agents, and integrators looking to diversify their portfolio, grow their business, and partner with a leader in contact center digital transformation.
