UPSTACK, a platform that transforms the way businesses design and select cloud and internet infrastructure solutions, introduced Kurt Walk as the company’s new Vice President of Delivery, Customer Experience.
In his role, Walk will create and lead UPSTACK’s service delivery team, providing support for advisors and customers throughout installation. Walk will drive success through the development of standards and processes to ensure smooth and successful service delivery experiences for new and existing customers.
Walk has nearly 30 years of experience in cross-functional program management relating to service delivery and customer relationship management. Most recently, he helped lead Global Communication Networks Inc., where he became well-versed in all areas of channel sales. Prior to that, Walk managed a $500 million program of work at LexisNexis as Vice President of Technology Operations.
Launched in 2017 in New York, N.Y., UPSTACK is transforming the way cloud and internet infrastructure is sourced and sold. Through a combination of industry advisors, advanced technology, and dedicated customer support resources — UPSTACK uses actionable business intelligence to architect and source customized technology solutions for businesses of all sizes.