VoIP Logic Enhances Cortex OSS Platform for VoIP Service Providers

VoIP Logic has released a new version of its proprietary Cortex OSS software, which is intended to increase ease of administration on the company’s platform-as-a-service (PaaS) infrastructure used by service providers to deliver hosted PBX, unified communications and other next-generation communication services.

VoIP Logic’s Cortex software is integrated with BroadWorks and other telephony sub-systems and is a standard part of all deployments. Cortex version 3.4.8 includes several enhancements that add to the existing utility of the software as an administrative portal.  These include:

  • SOAP API for DID provisioning
  • Configurable external links for multi-portal access management from within Cortex
  • Emergency services (E911) provisioning with programmatic access to 911Enable and dash (Bandwidth.com)
  • Enhancements to bulk provisioning
  • International DID support
  • Support for BroadWorks release 19.1

More than 30 service providers are using VoIP Logic today, and while the company takes a best-of-breed technology approach to providing VoIP infrastructure – including other OSS platforms – the company and its partners have over the course of time identified gaps in administration, provisioning and reporting where Cortex can provide proprietary, tailored support.

“Our goal for Cortex is to address unique obstacles (like bulk on-boarding, DID provisioning, integrated 911 provisioning and multi-vendor management from a single sign-on) for our service provider partners,” said Micah Singer, VoIP Logic’s CEO.  “Cortex allows us to augment a best-of-breed platform with inventive intellectual property.”

“Cortex is a really useful utility when working with VoIP Logic’s platform. For us, it made the transition of the PanasonicCloud Business Phone customer database possible”, said Scott Karmozyn, president of VoIP Logic customer Loud & Clear Telecommunications.  “On a day-to-day basis, DID provisioning and single user multi-enterprise login is what we use the most. The configurable external links in the new release is a basic feature that makes the system considerably more user friendly.”

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