Vyopta has launched its UC&C Optimization Platform to improve the performance of enterprise communications including voice, video, messaging and content-sharing.
IT teams face a significant challenge scaling their UC&C efforts in managing large, complex environments that include thousands of points of failure across fragmented systems and manual processes. The result of these challenges include underutilized UC&C assets, billions of dollars in SIP toll fraud and ongoing employee frustration leading to millions of hours of lost productivity. Vyopta is addressing this by giving enterprises a single tool to monitor their entire UC&C environment.
“Communication is one of the most critical components to a successful workforce,” says Ruston Vickers, vice president of engineering at Vyopta. “The convergence of UC&C should improve end user experience and make teamwork more effective. However, IT teams are faced with managing large, diverse hybrid cloud and on-premise deployments. We are excited to help these teams manage this complexity and improve the impact of their collaboration technology investments.”
Key features include:
- Comprehensive UC&C monitoring for multi-vendor, multi-modal environments across thousands of UC&C endpoints. The platform collects historical and real-time data for voice, video, and messaging systems regardless of on-premise, cloud or hybrid deployments.
- Operational and business insights to improve the user experience, increase adoption, and optimize resources for a company’s UC&C investment.
- Broad support for the Cisco Collaboration portfolio including Unified Communications Manager (“Call Manager”), WebEx, Meeting Server (CMS), Video Communications Server (“VCS”) Control and Expressway, Expressway Series, Telepresence Server (“TPS”), Telepresence MCU series, ISDN Gateway, Telepresence Content Server (“TCS”), Jabber UC and Jabber Movi, Telepresence Management Suite (“TMS”), Spark, and collaboration endpoints.