Five9 has announced that technology distributor Westcon-Comstor has expanded its distribution agreement to include solutions from Five9. This agreement allows Westcon-Comstor to distribute Five9 solutions worldwide, to more than 150 countries.
Five9 is the only cloud-based contact center technology vendor available through Westcon-Comstor. The portfolio will be offered through the Westcon-Comstor Unified Communications and Collaboration Solutions Practice.
The Five9 platform offers phone, web, chat, email, mobile apps and social media. It also includes management applications such as, supervisor desktop to monitor and coach agents, real-time and historical reporting, recording, workforce management, quality management, out-of-the-box and custom CRM integrations.
“Five9 was chosen by Westcon-Comstor for our best-in-class cloud-based contact center solutions. This partnership will make our products available to resellers and their customers who are in need of a reliable, scalable, secure and compliant enterprise grade product,” said Mike Burkland, president and CEO, Five9. “Five9 has been through tremendous growth over the past several months and this agreement is a natural next step in our progression.”
Barat Dickman, vice president and general manager of the Westcon-Comstor Unified Communications and Collaboration Solutions Practice added: “Westcon-Comstor is uniquely qualified to deliver and integrate complex unified communications, network infrastructure, data center and security solutions. As a value-added distributor, we are focused on creating the programs and support that accelerate the business of our partners and we are pleased Five9 has become one of those partners. Our UC practice, supported by technologies like the Five9 cloud-based contact center solution, helps enable our resellers to receive the most business value possible.”