Westcon Debuts ‘Powered by Avaya’ IP Office

Westcon is launching the “Powered by Avaya” IP Office for its reseller customers.

The unified communications as a service (UCaaS) solution will be marketed through Westcon’s base of solution providers to their end-user customers in the United States; it will be offered in Canada by early next year. Westcon is Avaya’s largest global distributor.


Westcon is partnering with TelAgility, a provider of hosted platforms, to deliver the turnkey solution. TelAgility’s hosted service includes detailed compliance and taxation functionality.

“We wanted a partner to reach solution providers and Westcon was a natural fit,” said TelAgility CEO Adam Cole. “We collaborate on all the partner development. They’re the known, trusted entity already. My job is to make sure I have a program that lives up to Westcon standards.”

“Avaya has been supplying innovative unified communications solutions for a long time,” added Barat Dickman, vice president and general manager of unified communications and collaboration at Westcon. “Our customers now have the capability to generate additional monthly recurring revenue and create a more profitable, more sustainable revenue stream for the long term, as well as the opportunity to get closer to their own clients.”