Yorktel Beefs Up Telehealth Practice

Video collaboration specialist Yorktel has announced two executive appointments that will enhance its ability to serve the growing telehealth market: Peter McLain as vice president of telehealth and James Custer as program manager for the area.

“Ours is truly a unique opportunity,” said Ron Gaboury, Yorktel CEO. “As Yorktel is one of the very few service providers with the combination of 29 years of dedicated video conferencing expertise and in-depth, comprehensive service offerings, we can help healthcare delivery systems design, implement and manage secure and robust Telehealth networks locally, regionally and globally. Whether their needs include live interaction telemedicine, mobile or fixed patient/clinician telemedicine endpoints, peripheral medical diagnostic devices, workflow encounter management, round-the-clock call center and service support, cloud hosting, or managed service of their entire system, Yorktel is the single source partner offering end-to-end solutions.”

McLain is charged with leading Yorktel’s telehealth solutions. He has more than 15 years experience in healthcare IT, and comes to Yorktel from Rubbermaid Healthcare, where he served as national sales manager for telemedicine, as well as telemedicine development manager. Before landing at Rubbermaid, he was vice president of business development for CPort Solutions, preceded by 10 years in executive sales management representing medical devices and software solutions from Johnson & Johnson, DePuy, Zimmer and other manufacturers.

“I had the pleasure of forging a strategic partnership with Yorktel while at Rubbermaid Healthcare,” said McLain. “During the process, I discovered tremendous expertise and capabilities at Yorktel that are greatly needed to help health delivery systems build out their telehealth networks. Now that I have joined the Yorktel team, I look forward to establishing Yorktel as the premier technology and service partner in the telehealth market.”

Custer meanwhile will lead business development, product strategy and operational implementation initiatives for Yorktel in the telehealth space. He previously served as senior engineer and technical professional services manager at Rubbermaid Healthcare, where he was instrumental in developing Rubbermaid’s entire fleet of telemedicine products. He has 12 years of experience serving in sales engineering, project management, operations and manufacturing roles at four different AV integration and service companies. James is also a retired Sergeant Major in the U.S. Army, having served in both Afghanistan and Iraq.

Yorktel continues to expand its telehealth portfolio, available via channel partners, which includes video communications for collaborative diagnostics between doctors and remote specialists. Yorktel has added a variety of telemedicine and telepresence mobile carts and wall mounted systems which connect doctors, specialists and clinicians to where the patient is – whether in a hospital, clinic or residential facility. Yorktel is also adapting its VideoKiosks, virtual visit services, customized robotic delivery, video wall solutions and media service to the healthcare environment.




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