Zoom Unveils Zoom Up SP Program

Zoom launched the new Service Provider program, its latest addition to the Zoom Up partner program. The program is designed to empower qualifying SPs — whether carriers, telcos or MSPs —  to more easily deliver custom UC solutions by leveraging Zoom’s platform. This is expected to allow SPs to offer scalable, secure and AI-first communication tools to businesses, worldwide. 

“Service provider partners will be a key component to the growth of Zoom given their rich history of keeping customers connected,” said Nick Tidd, head of global channel GTM, Zoom. “This new chapter in our partner strategy creates a strong foundation for long-term, scalable partnerships with service providers. At Zoom, we are constantly focused on delivering new avenues for our partners to grow alongside us and this was the next obvious phase in the evolution of our program.” 

To participate in the SP program, partners must meet the following criteria:   

  • Be a recognized carrier in their country. 
  • Provide cloud peering for PSTN. 
  • Complete the sales competency and the Zoom Up services support certification for Zoom Workplace and Zoom Phone. 
  • Commit to a specific volume of customer licenses. 

The offer reflects Zoom’s commitment to strengthening its partner ecosystem, supporting joint success and empowering customers to be more productive.  

Bell Canada was recently announced as one of Zoom’s initial partners to qualify for this program. Workplace from Bell Canada and Zoom is expected to complement existing Bell Canada services, allowing it to offer a user-friendly experience to boost productivity and collaboration.