8×8 has added an Android version of its Virtual Office mobile PBX business phone solution to its stable of offers available via channel partners, featuring added unified communications capabilities including video calling over 4G and Wi-Fi.
Virtual Office Mobile 4.0 extends the voice, video and PBX benefits of 8×8’s cloud-based Virtual Office unified communications as a service (UCaaS) suite to mobile phones and tablets, offering a single unified communications solution that works across device types—a boon for companies with a bring-your-own-device (BYOD) policy.
“8×8’s Virtual Office Mobile apps for Android and iOS devices offer businesses the most secure and complete cloud PBX and unified communications capabilities available today for mobile devices,” said 8×8 chairman and CTO Bryan Martin. “As the BYOD phenomenon continues to grow in popularity, it’s services like Virtual Office Mobile that will enable businesses to fully embrace and benefit from this dramatic transition in the workplace.”
Virtual Office Mobile 4.0 adds visual voicemail, IM/presence and fax management, enabling employees to easily access their messages and co-workers while on the go. Users can take their office extensions anywhere, maximizing productivity and responsiveness to customers and business partners; conduct voice, video, and conference calls over 4G and Wi-Fi; and when travelling internationally, users can make and receive calls from their 8×8 U.S. phone number over Wi-Fi to avoid costly roaming charges.
Other features include the ability to display all voice mails in a scrollable list, allowing users to review and delete messages in any order, see presence and send instant messages, view and manage incoming and sent faxes, and record calls on demand.
Users can also access PBX features such as call transfer, conference bridging and 4-digit extension dialing from the corporate directory, and can park a call and pick it up on another business phone. Outbound calls can appear with an office number caller ID to protect employee privacy and track personal and business calls separately.
“We initially turned to 8×8 when we needed help moving away from our outdated and costly phone system, and we’ve been nothing but impressed so far,” said Cogentic president Brian Flores, an 8×8 customer. “Working with 8×8 means no more fax machine or hardware maintenance costs, no more service calls and no more PBX system maintenance. Virtual Office Mobile 4.0 allows our employees to bring the voice, video and PBX benefits of 8×8’s cloud-based Virtual Office suite to their Android devices. Thanks to 8×8, our team can be mobile yet still be connected to voice, fax and voicemails.”
