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Interactive Intelligence Releases Contact Center as-a-Service for SMBs

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While contact centers typically are the first line of communications with customers, small- and medium-sized businesses (SMBs) typically have not had available to them...
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XAAS

independenceIT Launches iIT University to Help Channel Partners with Cloud Opps

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independenceIT (iIT) has introduced iIT University (iIT U), an immersive sales and marketing training program for its partner network. VARs, MSPs and ISPs that...
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XAAS

Rimhub Debuts Outsourced Sales, Lead Generation for Wholesale Carriers

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Rimhub is looking to provide outsources customer acquisition help with the launch of a managed service offering, dubbed Sales-as-a-Service, for wholesale carriers. The service engagement...
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New Releases

Internap Brings ‘Cloudy Colo’ Visibility to Infrastructure Monitoring and Provisioning

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Virtualization through cloud services and data center connectivity is a great way to streamline operations and reduce costs for enterprise communications, but plenty of...
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Virtual Realities

En Pointe Achieves Microsoft Gold Competency

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En Pointe Technologies announced it has achieved a Gold Communications Competency in the Microsoft Partner Network, demonstrating its ability to meet Microsoft customers’ evolving...
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XAAS

Ingram Micro Adds X1 Discovery Tool for Centralizing Data Center and Cloud Info

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IDC reports that nearly all new data centers being implemented by enterprises are virtualized. However, traditional enterprise search solutions are ill-suited to operate within...
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Core Communications

Infonetics: SIP Trunking Explodes Amid Cloud Demand

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Vendors and channel partners are increasingly pitching cloud telephony and unified communications (UC) services alongside SIP trunking as more multi-site businesses seek out hybrid...
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Core Communications

Sprint Expands Options for Cloud-Based Office 365 for SMBs

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Sprint Business has changed up the plans available to support cloud-enabled Microsoft Office 365 for small to mid-sized businesses (SMBs), which allows them to...
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Virtual Realities

Pipeline Selects AGT to Provide White-Label Video Conferencing

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AGT, has announced that it is powering Pipeline Video Solutions’ cloud-based video conferencing solutions with its video-as-a-service platform, in a white-label arrangement. Pipeline, a cloud-based...
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Core Communications

ILEC Kingdom Technology to Rebrand ANPI Hosted UC

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Independent telecom cooperative Kingdom Technology Solutions of Fulton, Mo. has selected ANPI’s Hosted Unified Communications Solution, which it will rebrand in order to offer...
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