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MCE Enhances AI Bot Partners with 2nd-dimension Search

MCE Systems Ltd. unveiled an enhancement to AI-powered chatbot technology used for telecom customer service. This integration to the MCE platform adds a second...

Infobip Announces Microsoft Dynamics 365 Marketing Integration

Global cloud communications platform Infobip has enhanced its collaboration with Microsoft Dynamics 365 Marketing to help businesses meet customers on their preferred channels and...

Akixi Appoints VP of Marketing

Cloud-based, real-time call reporting and business insights software company, Akixi, announced that John Christian has joined the company as VP, of Marketing. Following the growth...

Zendesk AI Designed for Intelligent CX

Today at its global conference, Relate, Zendesk Inc. introduced Zendesk AI, an intelligence layer that makes personalized, efficient and more empathetic customer experiences (CX)...

Cirrus Data Solutions Available in Azure Marketplace

Cirrus Data Solutions announced the availability of Cirrus Migrate Cloud with Cloud Recommendation Wizard in the Microsoft Azure Marketplace, an online store providing applications...

Informatica Launches Next-gen ISV Partner Program

Informatica, an enterprise cloud data management leader, announced early access for its next-generation independent software vendor (ISV) partner program at Informatica World 2023, the...

Couchbase Launches ISV Starter Factory on AWS

Couchbase Inc., has unveiled its Couchbase Independent Software Vendor (ISV) Starter Factory. The program supports ISVs with the tools and resources required to build...

MSP Launches Self-Service Marketplace

To support organizations looking to manage their cloud offerings more efficiently, managed service provider Logicalis US launched an online marketplace, CloudCentralis. The self-service platform enables...

Reinvent Telecom Introduces MyCloud Contact Center Platform

Reinvent Telecom, a provider of private-labeled unified communications, SIP trunking, business messaging, direct routing for Microsoft Teams and contact center as a service solution,...

DE-CIX Introduces Cloud ROUTER Service

DE-CIX, an operator of interconnection platforms, has launched a virtual cloud routing service and it is available on the company’s carrier-grade platform. DE-CIX’s Cloud...
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