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Everything-aaS

Freshworks, Unisys Team to Transform ITSM for the Mid-Market and Enterprise

AI service software firm Freshworks forged a strategic relationship with Unisys, a global technology solutions provider. With this deal, Unisys will resell Freshworks' ITSM...

Sectigo launches Certificates as a Service (CaaS) for Channel Partners

Sectigo, which delivers digital certificates and certificate lifecycle management (CLM), launched Sectigo CaaS. This release is designed for SSL/PKI resellers, domain registrars, web hosts...

Genesys, Mitel Team to Transform CX

Genesys, a global cloud vendor for AI-powered experience orchestration, and business communications firm Mitel are teaming to streamline CX innovation for large enterprises, worldwide.  The companies are announcing a new...

Flexera to Buy NetApp’s FinOps Business

Flexera, which focuses on technology spend and risk management, entered into a definitive agreement to acquire the Spot by NetApp FinOps business from NetApp.  The...

GoTo Intros New Features for Resolve, LogMeIn Rescue

GoTo announced a series of updates to its flagship IT solutions: GoTo Resolve and LogMeIn Rescue. The enhancements include advanced AI capabilities, improved device...

The CVA Presents Virtual The UCaaS Event

The Cloud Voice Alliance (CVA) announced the return of The UCaaS Event, a three-day virtual conference event that will run Dec. 10-12. The UCaaS Event...

NUSO Buys T-Metrics to Expand Enterprise Cloud Contact Center Capabilities

NUSO, a global provider of cloud-based communications, collaboration and CXaaS, acquired T-Metrics, a provider of advanced contact center solutions and communication tools for the...

Xtel Launches Flexpoint Platform

Xtel launched Flexpoint, its platform to transform how MSPs deliver and manage voice calling inside of collaboration tools such as Teams, Webex and Zoom,...

Vonage Launches Intelligent Workspace for the Next-Gen Contact Center

Vonage, a cloud communications company and part of Ericsson, launched the Vonage Contact Center (VCC) intelligent workspace. This AI-powered agent experience is built directly...

Down to Business (Case)

Strategies to win the UCaaS & CCaaS sale By Allister Quinteros In my sales experience, you need to win the use case to differentiate yourself from...
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