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Channel Management

Star2Star, Blueface Merge into StarBlue, a Global UC Provider

Gerald Baldino -
Star2Star Communications has merged with Blueface, a pan-European unified communications as a service (UCaaS) provider. The combined entity, dubbed "StarBlue," is a top-five global provider...
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Channel Management

TPx Appoints Minner to Head Up UC Portfolio

Gerald Baldino -
TPx Communications has hired Jamie Minner to be the first vice president of its newly established UCx line of business. In that role, he will...
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AI & Automation

Tech Data Debuts Tech-as-a-Service for Channel

Gerald Baldino -
Tech Data has launched tech-as-a-service (TaaS), which enables solution providers to bundle hardware, software and services into a single monthly subscription. TaaS allows customers to scale their...
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AI & Automation

Cloud Migration Moves Slowly But Surely in Government Sector

Gerald Baldino -
Key findings show federal employees’ reliance on the cloud continues to grow at a rapid pace, but oversight over migration and consolidation remains inconsistent. A survey, from...
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AI & Automation

Star2Star Kicks Custom Harley-Davidson Integration Into High Gear

Gerald Baldino -
Star2Star Communications has announced a custom integration with Harley-Davidson’s dealership CRM platform, HigherGear. This was completed leveraging StarPaaS, Star2Star’s integration platform as a service...
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AI & Automation

Tech Data Extends StreamOne Cloud Marketplace to Latin America, Caribbean

Gerald Baldino -
 Tech Data's StreamOne Digital Marketplace is launching in the Latin America and Caribbean (LAC) region. The provisioning, billing and end-user lifecycle management digital platform allows resellers to...
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AI & Automation

5 Key Drivers for MSPs in 2018

Gerald Baldino -
When it comes to the managed service provider (MSP) arena, there are five areas that are emerging to drive change as customer purchasing patterns...
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Channel Management

MegaPath Completes 2017 HIPAA Compliance Audit

Martin Vilaboy -
MegaPath today announced that its business communications services, including Hosted Voice, Contact Center and Unified Communications, have successfully passed an annual HIPAA audit. This...
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Edge to Cloud

EdgeWater Debuts SD-WAN, Optimized for BroadSoft

Gerald Baldino -
Edgewater Networks is debuting an SD-WAN offering targeted for small to medium-sized enterprises, available via channel partners, optimized for the BroadSoft BroadWorks and BroadCloud platforms. Edgewater Networks...
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Channel Management

Column: Are Cloud Contact Center Clients Ready for the Customer Revolution?

Gerald Baldino -
By Jacki Tessmer, Enghouse Interactive Operating expense-based (OpEx) pricing and the inherent flexibility of the software as-a-service (SaaS) model is often cited as the leading...
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