The digital edition of ChannelVision July-August 2017 is now available for online viewing. Download your copy today!
CONTENTS:
EMERGENT
8 Micro-chippy
8 Service Bots
10 AI weaponized
10 Single SIM
12 Intelligent Transport – by Tara Seals
The industrial internet hits the channel
VIRTUAL REALITY
18 Keep It (Not-So) Simple – by Yulia Duryea
Avoid SD-WAN oversimplification
26 Prefabrication at the Edge – by Mark O’Sullivan
Affordable data center buildouts
CYBER PATROL
30 Security of Things – by Tara Seals
IoT complexities open doors for managed security
CORE COMMUNICATIONS
34 The Self-Service Model & UC – by Martin Tracey
The channels of support
36 One Foot in the Cloud – by Jack Jachner
The hybrid approach to UC&C
38 Consolidation, Competition and the Channel – by Tara Seals
Mergers and the move up-market
INTERNATIONAL AGENTS
42 PTC Corner – By Matthew DeMartino
Crossing the IT Skills Gap
44 Eye on Africa – By Tara Seals
AT YOUR SERVICE: XAAS
46 UCaaS for .gov
46 Backup-aaS
48 Contact Center Sales Strategies – By Jacki Tessmer
Three things CCaaS provider can’t ignore
CHANNEL MANAGEMENT
50 Beware the Way of Brick ‘n Mortar – by Peter Radizeski
52 The High Touch Technique – By Martin Vilaboy
Telegration puts its stamp on the master agent model
ZETTABYTES
54 Deep fiber
54 Frontier’s fiber
55 Finger Lakes Positioned for Future – By Tara Seals
Three things CCaaS provider can’t ignore
56 ICYMI
58 Ad Index
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About ChannelVision Magazine:
ChannelVision is a bi-monthly digital and print magazine, read by channel partners selling all manner of voice, data, access, managed and business services (both on premise and “in the cloud”), as well as, technology, gear, and equipment. ChannelVision is a highly focused and efficient way for service providers, hardware, and software companies to reach experienced channel partners targeting the small/medium business space. Serving a controlled circulation of providers and indirect distributors of communications, network, IT and cloud-based business services, ChannelVision is telecom’s gateway to perspective on how to adapt, what to sell, and how to sell it.