ChannelVision March-April 2017

The digital edition of ChannelVision March-April 2017 is now available for online viewing. Download your copy today!


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CONTENTS:

EMERGENT
8 Home integrators
8 Enhancing humans
8 Smarter CRM
10 Cadillac chat
10 Old is new

VIRTUAL REALITIES
12 Brainy edge device
18 Cops and SLA Killers

14 Open Access – by Gary Kim
The next wave of virtualization is the access network

MOBILE & WIRELESS
20 5G Fixation – by Martin Vilaboy
Early opportunities for 5G are coming into focus

28 Interior Designs – by Joe Schmelzer
Option for SMBs with poor cellular connections in the office

ZETTABYTES
34 Enterprise WAN up
34 Google Fiber to Fixed
35 DC Drivers

36 What’s happened to long haul? – by Gary Kim
The demise of a once-core telecom product

CYBER PATROL
42 Concerns impedes cloud
42 Security for $1

44 Risk of Rewards – by Tara Seals
Cloud, mobility drive security concerns among enterprises

CHANNEL MANAGEMENT
50 UC Price Wars: What Can You Do? – by Peter Radizeski

54 Surviving Supplier Cuts – by Bruce Wirt

CORE COMMUNICATIONS
58 SfB ABCs – by Greg Plum
First in a series on Skype for Business

60 Verizon’s new SMB Business – by Tara Seals

62 VoIP to Nuts – by Tara Seals
Net2Phone’s focus on today and tomorrow

INTERNATIONAL AGENTS
85 enSilo launches global channel
85 Featurecom to distribut NEC
85 Shoretel expands to EMEA

88 Access to Asia – by Tara Seals
Telstra’s Cardi Prinzi discusses opportunities in Asia for U.S. partners

AT YOUR SERVICE: XAAS
90 Conversation-as-a-Service Dip in outsourced

91 CCaaS and the CX – by Jacki Tessmer
Forces moving cloud contact center forward

EDITOR’S LETTER

92 ICYMI


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About ChannelVision Magazine:

ChannelVision is a bi-monthly digital and print magazine, read by channel partners selling all manner of voice, data, access, managed and business services (both on premise and “in the cloud”), as well as, technology, gear, and equipment.  ChannelVision is a highly focused and efficient way for service providers, hardware, and software companies to reach experienced channel partners targeting the small/medium business space.  Serving a controlled circulation of providers and indirect distributors of communications, network, IT and cloud-based business services, ChannelVision is telecom’s gateway to perspective on how to adapt, what to sell, and how to sell it.