OSG Billing Services (OSG) will provide invoice presentment services to EarthLink for its managed network and cloud solutions for multi-location businesses.
OSG will distribute invoices to EarthLink’s business customers, and provide archiving as well as other custom-tailored services to the company.
“We knew what we wanted in our new bill when we first met with OSG, and they were not only able to accommodate our very specific needs, but offer us additional services as well. We chose OSG because of their experience and reputation in the industry, because of their superior service offerings and because of their multiple full-service production facilities across the country,” said Mike Flanagan, vice president of managed services operations at EarthLink.
In addition to the bills, OSG is also providing PDFs of all bills which EarthLink is uploading to its server for use by its customer service representatives–and is burning CDs with specific data for the company.
“We’re very excited to be working with EarthLink and for the opportunities presented through this partnership,” said Louis LaNeve, vice president of sales at OSG Billing Services. “The company came to OSG with a unique bill design with custom fonts and very-defined marketing areas. They needed a partner who could manage all of the moving parts. Using OSG’s proven marketing strategies and with the expertise of our programmers and marketing team, we were able to offer EarthLink what they were looking for, and at the same time, enhance their customer communications.”
